| Welcome to Moonstone Products - we're open 24 hours on the web! Telephone: 704-541-6997 Toll Free: 866-240-4488 Toll Free Fax: 866-366-5044 info@moonstoneproducts.com
SHIPPING: All shipments are delivered by UPS or USPS, unless otherwise arranged. Charges are calculated by weight rather than item which after careful analysis is the fairest way we can accommodate most of our customers since they purchase multiple items. Occasionally the store shipping calculator will make an error. If something doesn't appear to be right regarding shipping, please contact us and we will do everything possible to fix the problem. GUARANTEE: We are committed to the complete satisfaction of every customer! We want you to be delighted with your purchase...If you are not for any reason please let us know. Many items may be returned within 30 days for a refund [depending upon the manufacturer]. Please note returns are subject to a restocking fee of 15-20%. All returns must be authorized in advance to ensure proper credit. Product must be in new condition and in original packing material. Customers are responsible for return freight charges and original freight charges are not refunded. | |||||||||||
